All TulaRide policies in one place. Transparency you can trust.
Booking terms, payment policies, liability, and service agreements.
How we collect, use, and protect your personal information under POPIA.
Short, easy-to-read version of our privacy practices.
How we use cookies and similar tracking technologies.
Promotion of Access to Information Act manual.
Refund terms, cancellation deadlines, and no-show fees.
Request access to, correction, or deletion of your data.
Submit a formal complaint or escalate a concern.
TulaRide is committed to protecting your privacy and complying with South African data protection laws (POPIA). For any policy-related questions, please contact our Data Protection Officer at privacy@tularide.co.za.